Refund Policy

Fees, Refunds, Account Suspensions, Cancellations

You agree to the following:

• ReclaimLeads.com reserves the right to change fees at any time by posting the updated fee structure to our Website and/or sending you a notification via email.

• ReclaimLeads.com provides to all clients/users a 30-day free trial to test the service and evaluate the validity of the data without accepting your credit card. This 30-day trial period is designed to help you make see if the system will work for your business prior to purchasing one of our plans. 

• Should a use violate any terms of this Agreement, we reserve the right to cancel accounts or restrict access to accounts without refund.

• If we are unable to process your credit card, we will attempt to contact you via mail and will suspend account usage until payment can be processed.

• We do not provide refunds to any account that is suspended or terminated for compliance reasons.

• If an account is not self-cancelled via the app.reclaimLeads.com interface, any account cancellation requests MUST be sent to support[at]uniqueconceptslocal.com in order to be processed. Voice mails are NOT valid account cancellation requests. If you do not submit your cancellation request to us in writing, we are not obligated to provide a refund to you for prior unused time.

• All plans are monthly payments; these charges persist regardless of whether or not your script is on or off or if you are actively collecting contacts

• Monthly plans include overage fees. If you opt to enable overages, you will periodically be billed for said overages once you reach a specific dollar amount in overages, not to exceed 1 overage charge per day

• In order to stop monthly payments, an account MUST be canceled via the ReclaimLeads.com interface

• All refunds are at our sole discretion

• If a request for refund is made, our billing team will review each request on a case-by-case basis, within 30 days.

• Refunds are not provided for non-use. That means if you pay for ReclaimLeads.com, but do not log in, turn off your script, or do not collect contacts for any period of time, you are not guaranteed a refund.

• In the event that you do qualify for a refund, the maximum amount for unused time, at our sole discretion, is 3 months.